Your Privacy Is Our Priority

77cs (referred to here as "we", "our", or "the platform") places the highest importance on the privacy of users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect when you use the 77cs website, app, or services, why we collect it, and how it is used and kept secure.

By accepting this Policy, you acknowledge that you have read its full contents and have given your consent. You must be 21 years of age or older. If you disagree with any part of this Policy, please refrain from using our services.

When you create an account or use our services on 77cs, we may collect various types of information. This information is divided into two main categories:

1.1 Personally Identifiable Information (PII)

When you provide it yourself:

• Full name and date of birth
• Mobile number and email address
• Password (stored in encrypted form)
• Documents submitted for identity verification (e.g., National ID card, passport)
• Financial transaction details — deposit and withdrawal records via bKash, Nagad, and Rocket

1.2 Automatically Collected Information

Collected automatically while you use the service:

• Device information (device type, operating system, browser)
• IP address and connection duration
• Navigation patterns and usage behavior on the platform
• Data collected through cookies and similar tracking technologies
• Date and time of login and logout

77cs uses your information only for the following legitimate purposes:

2.1 Account Management

Information is required to create, verify, and maintain your account. We do not process any financial transactions without confirming your identity.

2.2 Service Delivery & Improvement

Information helps personalize your gaming experience, identify platform issues, and develop new features.

2.3 Financial Transaction Processing

Relevant information is required to complete secure deposits and withdrawals via bKash, Nagad, and Rocket. Transaction records are kept for minimum deposits of ৳200 and withdrawals of ৳500.

2.4 Customer Support

When you contact us via live chat or at [email protected], we may access your account information to resolve your queries quickly and effectively.

2.5 Fraud Prevention & Security

Information is analyzed to detect suspicious activity, prevent unauthorized access, and maintain the overall security of the platform.

2.6 Responsible Gaming

By monitoring your gaming behavior, we can identify potentially problematic patterns and offer support.

77cs does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

3.1 Service Provider Partners

Only the necessary information is shared with payment gateways (bKash, Nagad, Rocket), technology infrastructure providers, and other technical partners. These partners operate under our guidelines and cannot use the information independently.

3.2 Legal Obligations

We may be required to provide information to authorities in response to court orders, lawful government requests, or legal obligations. In such situations, we will make every effort to notify you where possible.

3.3 Fraud Prevention

In cases of serious fraud or illegal activity, necessary information may be shared with other platforms or organizations.

The 77cs website uses cookies and similar technologies. Cookies are small text files stored in your browser.

4.1 Types of Cookies

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: Used to remember your language preferences, display settings, and similar choices.
• Analytics Cookies: Used to monitor website traffic and usage patterns.

4.2 Cookie Controls

You can disable non-essential cookies through your browser settings. Please note that turning off cookies may affect the correct functioning of some platform features.

77cs follows industry-standard technologies and practices to protect your information:

• SSL/TLS Encryption: Every data transmission takes place over encrypted channels.
• Password Hashing: Your password is never stored directly; only an encrypted hash is kept.
• Access Controls: Only authorized staff can view user information for specific, necessary purposes.
• Regular Security Audits: Audits are conducted regularly to identify and address system vulnerabilities.
• Firewalls & Intrusion Detection Systems: Active layers of protection are maintained against unauthorized access.
• Data Backups: Regular backups are taken and stored securely in a separate location.

However, no method on the internet is 100% impenetrable. 77cs takes every precaution, but no platform can guarantee complete security. Your own role in keeping your account secure matters too — use a strong password and never share it with anyone.

77cs does not retain any information longer than necessary. Retention periods are determined based on the following:

• Active Account Data: Retained for as long as the account remains active.
• Financial Transaction Records: Retained for a specified period in accordance with legal obligations.
• Closed Account Data: Retained for a specified period after account closure in accordance with applicable regulations.
• Marketing Communication Preferences: Until you withdraw your consent.

Once the retention requirement ends, data is securely deleted or irreversibly anonymized.

You have certain important rights over your own information on 77cs:

7.1 Right to Access

You may request to view what information we hold about you. We will provide that information within a reasonable timeframe.

7.2 Right to Correction

If any of your information is inaccurate, you may request that it be corrected. Some information in your account can also be updated directly by you.

7.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, it may not be possible to delete all information due to legal or contractual obligations.

7.4 Right to Object to Processing

You may object to the processing of your information for a specific purpose. You can withdraw your consent at any time to stop receiving marketing communications.

7.5 How to Exercise Your Rights

To exercise any of the above rights, please contact our support team. We provide assistance 24/7 via live chat and email ([email protected]).

77cs is intended only for those aged 21 and above. We do not intentionally collect any personal information from minors.

We make every effort to ensure this through our age verification process. If it comes to our attention that information from a minor has been collected, we will immediately delete that information and close the account.

If you believe a minor is using 77cs, please contact us.

77cs primarily serves users in Bangladesh. In some cases, due to our technical infrastructure, information may be processed or stored on servers in other countries.

For such transfers, we ensure that adequate data protection measures are in place at the destination country or with the service provider. The rights described in this Policy apply regardless of location.

77cs reserves the right to update this Privacy Policy from time to time. If significant changes are made, we will post a notice on the platform and update the "Last Updated" date at the top of the Policy.

Continued use of the service after any changes will be taken as your acceptance of the updated Policy. It is therefore in your interest to review this page regularly.

The 77cs platform may sometimes reference third-party services (such as payment gateways bKash, Nagad, and Rocket). These third parties have their own privacy policies, and 77cs is not responsible for their data practices.

You are advised to read the privacy policy of any third-party service before using it.

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7, support in Bengali and English

We will process your request as quickly as possible. Privacy-related matters receive our highest priority.